msgao
Bring every customer conversation into one place.
msgao helps teams manage support across channels, route work to the right agents, and respond faster — with collaboration tools and clear reporting.
Everything you need to run support
Designed for fast resolution: triage, collaboration, and visibility — without juggling tools.
Faster routing
Assign conversations by team, priority, or workload so the right agent responds quickly.
Agent productivity
Use canned responses, private notes, and internal mentions to resolve with less effort.
Built-in controls
Operate with role-based access and audit-friendly workflows for managed support environments.
Meet customers where they are
Connect channels and work from a single inbox. Add teams, labels, and automation as you grow.
Channels
Email, web widget, and social channels (based on your enabled integrations) can be managed under one roof.
One workflow
Maintain consistent SLAs: triage → assign → respond → resolve — with visibility across the team.
Security-conscious by default
Run behind HTTPS, control access, and keep customer data protected.
HTTPS-first
Your deployment is served via HTTPS on msg.ao.
Least exposure
The application is bound to localhost; only the reverse proxy is public-facing.
Policy pages
Privacy and Terms are publicly available for OAuth / compliance needs.
FAQ
Answers to common questions for new tenants and administrators.
Do users need an account to view the homepage?
No. The homepage and policy pages are public. The app dashboard requires login.
How do I sign up?
Use Create an account to register a new tenant (if signups are enabled).
Where are the privacy policy and terms?
Privacy Policy and Terms of Service are accessible without login.
Why do I still see older logos sometimes?
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